Contact Us

We keep our delivery pricing simple and fair. All orders are sent using Royal Mail, and our shipping is 100% weight‑based. That means you only pay what it costs us to send your parcel, nothing more.
We don’t add handling fees, packing fees, or any hidden extras.
Just honest, at‑cost postage based on the weight of your order.

We currently take payments through PayPal. You don’t need a PayPal account to use it — you can simply pay as a guest. PayPal accepts all major debit and credit cards, as well as PayPal balance if you already have an account. Everything is handled securely through PayPal’s checkout system, and we never see or store your card details.

We post all orders using Royal Mail 24. Despite the name, this is not a guaranteed next‑day service. Royal Mail typically delivers within 1 to 3 working days, and most orders arrive quickly, but this timeframe is what they officially advise. Delivery speed can vary depending on Royal Mail’s workload, weather, and seasonal demand.

hopping on our website is completely secure. The entire site is protected by SSL encryption, which means any information you enter is safely transmitted and cannot be viewed by anyone else. All payments are handled through PayPal’s secure checkout system, and your card details are never shared with us or stored on our servers. Your personal details are kept private, protected, and used only for processing your order.

After you place an order, you’ll receive an email confirming everything has gone through. We then pack your items and post them using Royal Mail 24. Although the name suggests next‑day delivery, it isn’t a guaranteed next‑day service, and Royal Mail advises a typical delivery time of 1 to 3 working days. As soon as your parcel has been dispatched, you’ll also be sent a tracking number so you can follow its progress.

Yes, you will receive an invoice for your order. A copy is emailed to you automatically after checkout, and if you have created an account on our website, the invoice will also be available to view and download from your account area. We also include a printed copy with your order when it is dispatched.